Last Updated: August 2026

This Refund & Cancellation Policy applies to paid courses, training programs, workshops, and other educational services offered by CAREERX Institute through its website or other authorized channels.

By enrolling in a paid program, you acknowledge and agree to the terms below.

1. Enrollment Cancellation

A student may request cancellation of their enrollment by contacting CAREERX Institute at:

Email: info@careerx.online

The cancellation request should include the student's full name, registered email address, enrolled program, and relevant enrollment/payment details.

Cancellation requests are considered based on the applicable refund conditions described below.

2. Refund Eligibility

Unless a specific program clearly states different terms at the time of enrollment:

• A refund request may be submitted within 7 days of enrollment/payment.

• The student must submit the refund request within the applicable refund period.

• Refund eligibility may depend on whether the student has already substantially accessed or consumed the course/service.

For programs involving live classes, downloadable materials, recorded content, projects, assessments, mentorship, or other digital services, refunds may be restricted once substantial access or participation has occurred.

3. Non-Refundable Situations

A refund may not be available in circumstances including:

• The refund period has expired.

• The student has substantially completed or accessed the program.

• The student has downloaded or received substantial course materials where applicable.

• The student has completed significant assessments, projects, or other program activities.

• The student voluntarily stops attending classes after the applicable refund period.

• The student fails to attend scheduled classes without requesting cancellation within the applicable period.

• The student provides incorrect or incomplete information during enrollment.

• A certificate has already been issued, where applicable.

Any specific non-refundable items or conditions communicated on the program enrollment page will also apply.

4. Course or Batch Cancellation by CAREERX Institute

If CAREERX Institute cancels a program or is unable to provide the promised program, students may be offered one or more of the following options, depending on the circumstances:

• Transfer to another available batch

• Transfer to another suitable program

• Rescheduling of the program

• Refund of eligible fees

If a refund is applicable, CAREERX Institute will communicate the applicable process to the affected student.

5. Batch Transfer

Where permitted, students may request transfer to another batch instead of requesting a refund.

Batch-transfer requests are subject to availability and may be subject to reasonable conditions communicated by CAREERX Institute.

6. Refund Processing

Once a refund request has been approved, CAREERX Institute will initiate the refund using the original payment method where reasonably possible.

The time taken for the refunded amount to appear in the student's account may depend on the payment gateway, bank, or financial institution.

Any applicable transaction, payment-processing, or other charges that are legally or contractually non-refundable may be deducted where applicable and where permitted by law.

7. Promotional and Discounted Enrollments

Programs purchased using promotional pricing, discounts, scholarships, coupons, or special offers may have specific refund conditions.

Any such conditions will be communicated at the time of purchase and will apply to the relevant enrollment.

8. Free Programs and Services

Free courses, consultations, demonstrations, resources, or other free services do not qualify for monetary refunds.

9. Certificate and Refund

If a student becomes ineligible for a refund because they have completed substantial portions of a program or received a certificate, the certificate or related completion benefits may not be reversible solely because the student subsequently requests a refund.

10. How to Request a Refund

To request a cancellation or refund, contact:

CAREERX Institute
Email: info@careerx.online
Website: careerx.online

Please include:

• Full Name

• Registered Email Address

• Mobile Number

• Program Name

• Date of Enrollment

• Payment/Order Reference, if available

• Reason for the request

CAREERX Institute may request additional information necessary to verify the enrollment and payment.

11. Policy Changes

CAREERX Institute may update this Refund & Cancellation Policy from time to time.

The version applicable to an enrollment will generally be the policy communicated to the student at the time of purchase, subject to applicable law.

12. Contact

For questions regarding cancellations or refunds:

CAREERX Institute
Email: info@careerx.online
Website: careerx.online